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  Answer ID  
712
  Products  
  EncryptDisc
  Category  
  General
  Date Created  
2009-11-01 00:00:00
  Last Updated  
2009-11-01 00:00:00
  Access Level  
Everyone

  
  Why does a message box appear indicating "Connecting to Server - Please wait" every time I launch an EncryptDisc™?
  Question
 

Why does a message box appear indicating "Connecting to Server - Please wait" every time I launch an EncryptDisc™?

  Answer
 

You are using a managed EncryptDisc™. Managed EncryptDiscs have the ability to perform additional server-based password recovery should you ever forget your password and recovery hint question/answer. Managed EncryptDiscs can also be remotely disabled if they are ever lost or stolen. This message box indicates that it is attempting to connect to a management server that provides this functionality. You must have Internet connectivity in order to use these features.


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